Fitting and Assembly
We can assemble when goods are delivered in parts such as wardrobes, bedsteads etc. Your delivery note will show if we need to do this for you. This is a chargeable service which will be made clear at the time of order.
When you place your order, you will be asked if you would like us to remove items of old furniture.
Your delivery note will then make reference to what you require picking up when your new goods are delivered. This is normally a chargeable service to cover the costs of labour and disposal. As from February 2017 it is £49 for disposal (like-for-like).
Our delivery team is first class, offering you a gold star service.
Once your order has been placed we will contact you the day before your delivery is due to confirm am/pm delivery. On the day of delivery we will ring you again to let you know what time you can expect. On arrival, upon request, our team are happy to cover their feet with special overshoes to protect your flooring. We can deliver to the room of your choice, unwrap, set–up, position your furniture and remove all waste packaging for recycling. 75% of old furniture is recycled with the remainder sent to waste disposal.
Deliveries are normally made by our own livered vehicles, however at busy periods we may use approved contractors offering the same standards as set out above.
Here are just some of our customer quotes taken from a survey following delivery;
"They took great care in bringing the furniture into our home" - Mrs L Bunch, Chelmsford
"The delivery men were very considerate and helpful" - Mrs P Medd Great Baddow
"Staff very helpful and gave us plenty of time to inspect our purchase" - Mrs Mahoney, Leigh-on-Sea
"Excellent service from purchase to very helpful delivery. Definately recommend ..I already have." Mr & Mrs Cook, Kelvedon
"Very impressed lovely chaps!" - Mrs Smith-Pryer, Naverstock Heath
"Checked access and put sofa together-very polite and friendly" - S Simpson, Chelmsford
"The 2 man delivery team were very polite, courteous and helpful. They adapted the fittings for me to fit the old 4'6" headboard onto the new bed!"- Mrs Jones, Braintree