Travel Consultant
Salary:
£9.81 per hour plus commission
Location:
Braintree/Chelmsford
Department:
Travel
Job description:
Basic Information
Location: Braintree/Chelmsford
Reports to: Branch Manager
Hourly Rate: £9.81 plus commission
Hours: Full time – 37.5 hours / Part-time 15 and 22.5 hours
Core Purpose
To support the trading activities of Chelmsford Star’s travel business through enthusiastic and competent sales advice to customers demonstrating a wealth of knowledge and experience of the travel industry and destinations.
Accountability & Impact
The post-holder is expected to fulfil the following key measures of performance;
- Excellent product knowledge and the ability to understand customers’ requirements to confidently and enthusiastically assist with the selection of a holiday.
- Advise and guide customers regarding holiday locations demonstrating knowledge and experience of worldwide popular tourist destinations.
- Have the ability, experience and confidence to assist customers with complex travel itineraries.
- Maximise sales in branch.
- Assist customers confidently with the purchase foreign currency.
- Provide professional and excellent customer service.
- Assist with maintaining branch standards.
- Adherence to Society policies and procedures.
Working with Others
The role involves considerable interaction with customers and requires excellent interpersonal skills.
The role involves interacting with Society staff at all levels and representatives of suppliers.
The post-holder must be able to communicate confidently and clearly.
Skills & Knowledge
Essential:
- Knowledge & passion for worldwide popular tourist destinations.
- Excellent communication skills and customer service.
- Good accuracy and numerical skills.
- Competent IT skill.
- Experience as a Travel Consultant.
Desirable
- Knowledge of Tarsc CRM System.
- Bureau De Change experience.
See our other vacancies
Salary: From £32,000 per annum
Department: Food
Location: Forest Drive (Chelmsford)
Salary: From £32,000 per annum
Department: Food
Location: Broomfield (Chelmsford)
Salary: From £32,000 per annum
Department: Food
Location: Cressing Road store (Braintree)
Salary: £9.70 p/h
Department: Fashion
Location: Braintree Quadrant
Salary: £9.81 per hour plus commission
Department: Travel
Location: Braintree/Chelmsford
Salary: £11.00 per hour plus commission
Department: Travel
Location: Braintree/Chelmsford
Salary: £25,500
Department: Food - Merchandising
Location: Chelmsford (Head Office)
Salary:
Department: Food
Location: East Tilbury Food Store
Salary: £11 per hour
Department: Food
Location: Various stores across Essex
Salary: £11 per hour
Department: Food
Location: Hullbridge
Salary: £9.70 p/h
Department: Food
Location: Woodford
Salary: £9.70 p/h
Department: Food
Location: Baddow Road, Petrol Station (Chelmsford)
Salary: £9.70 per hour + Commission
Department: Furniture
Location: Chelmsford Quadrant Department Store
Salary: £9.70 p/h
Department: Food
Location: Church Street, Bocking
Salary: £9.70 p/h
Department: Food (bakery)
Location: Bocking, Braintree
Salary: From £32,000 per annum
Department: Food
Location: Please enquire
Salary: £9.70 per hour
Department: Food
Location: ACROSS ALL STORES
Salary: £10.79 per hour
Department: Food
Location: Please enquire