Family Liaison Officer (Full time)

Salary:

£10.42 per hour

Location:

Chelmsford

Department:

Funerals

Job description:

Co-op Funeral Directors is part of the Chelmsford Star Co-op family. As a long-established firm of Funeral Arrangers in Essex, with a heritage dating back to 1936, we are proud to serve our local communities and in many cases have been supporting families throughout the generations.

We care passionately about the customer service we offer, from the moment of first contact until after the funeral service, providing bereavement support groups for people who would like additional support. In fact, our team have won numerous local business awards over the years for demonstrating how we go above and beyond in supporting our customers.

We are members of the National Association of Funeral Directors and also carry ‘Fair Funeral’ and ‘Good Funeral Guide’ accreditation. In 2021, we won ‘Best for Customer Focus’ in the local Business Awards whilst in 2022, we were named ‘Best Funeral Providers in Essex’ at the Business Excellence Awards. We work proudly with specialist insurers Ecclesiastical to provide secure pre-paid funeral plans to give peace of mind.

When our clients/families organise a funeral, they will be supported by a local Family Liaison Officer in their local branch, as well as our Funeral Services team.

Could you help to support them through this process as well as help grieving families?

Principal Duties

  • To liaise with clients over the arrangements of the funeral
  • To liaise with Doctors, Clergy, Crematorium and coroner in relation to the deceased and the necessary arrangements to be made in order that the funeral be carried out as per the client’s wishes.
  • To show care and respect to the deceased at all times.
  • To sell and administer Funeral Pre-Payment Plans
  • To sell and administer monumental masonry
  • To attend and help run the branches Bereavement and Aftercare Support Group as required
  • To collect, record and administer donations on behalf of the client and pay over monies due to the beneficiary
  • To record and check all personal belongings which remain with the deceased.
  • To take part in the division’s inoculation programme to protect the spread of infections to employees
  • To participate in a Saturday morning rota.
  • To cover any other funeral branch as required.

Job Type: Full-time

See our other vacancies

Membership Administrator – 30 hours p/w

Salary: £11.50 per hour

Department: Membership & Marketing

Location: Head Office - Chelmsford City Centre


Baker (Dagenham)

Salary: £10.42 per hour

Department: Food

Location: Dagenham


Supervisor (Duke Street, Chelmsford)

Salary: £10.66 per hour

Department: Food

Location: Duke Street


General Assistants (Dagenham)

Salary: £10.42 per hour

Department: Food

Location: Dagenham


Shift Leaders (Braintree Area)

Salary: £12 per hour

Department: Food

Location: Braintree Area


Shift Leaders (Chelmsford Area)

Salary: £12 per hour

Department: Food

Location: Chelmsford Area


General Assistants (Galleywood)

Salary: £10.72 per hour

Department: Food

Location: Galleywood


General Assistant – 10 hours per week (Moulsham Lodge)

Salary: £10.72p/h

Department: Food

Location: Moulsham Lodge, Chelmsford


Trainee Store Managers (Chelmsford Area)

Salary: £28k

Department: Food

Location: Chelmsford Area


Food Store Managers (Chelmsford Area)

Salary: £35k - £40k per annum

Department: Food

Location: Chelmsford


General Assistants (Blackmore)

Salary: £10.42 p/h

Department: Food

Location: Blackmore


Shift Leader (The Sorrells – Standford-Le-Hope)

Salary: £12 per hour

Department: Food

Location: The Sorrells, Stanford-Le-Hope


Shift Leader – Blackmore

Salary: £12 per hour

Department: Food

Location: Blackmore


Shift Leader – Hutton

Salary: £12 per hour

Department: Food

Location: Hutton


Shift Leader – Ingatestone

Salary: £12 per hour

Department: Food

Location: Ingatestone


General Assistants (Duke Street)

Salary: £10.42 p/h

Department: Food

Location: Duke Street, Chelmsford


Early Morning Bakers (Woodford Green)

Salary: £10.42 p/h

Department: Food

Location: Woodford Green (IG8 0DY)


General Assistants (Woodford Green)

Salary: £10.42 p/h

Department: Food

Location: Woodford Green (IG8 0DY)


Fashions Sales Advisor (POMODORO Concession)

Salary: £10.42 p/h

Department: Department Stores - Fashion

Location: Chelmsford


Retail Replenishment Analyst

Salary: Up to £35,000 pa

Department: Food Retail

Location: Head Office (Chelmsford)


Food Store Manager (Southend Area)

Salary: £35,000 - £40,000 per annum

Department: Food

Location: Southend Area (Essex)


Food Store Manager (Tilbury Area)

Salary: £35,000 - £40,000 per annum

Department: Food

Location: Tilbury Area (South Essex)


Food Store Manager (Romford Area)

Salary: £35,000 - £40,000 per annum

Department: Food

Location: Romford Area


Food Store Manager (Brentwood Area)

Salary: £35,000 - £40,000 per annum

Department: Food

Location: Brentwood Area (Essex)


General Assistants (Beehive Lane, Chelmsford)

Salary: £10.42 p/h

Department: Food

Location: Beehive Lane, Chelmsford


General Assistants (Moulsham Lodge)

Salary: £10.42 p/h

Department: Food

Location: Moulsham Lodge Store


Food Store Manager (Basildon Area)

Salary: £35,000 - £40,000 per annum

Department: Food

Location: Basildon Area (South Essex)


General Assistants (Great Notley)

Salary: £10.42 per hour

Department: Food

Location: Great Notley (Braintree)


General Assistants (Danbury)

Salary: £10.42 per hour

Department: Food

Location: Danbury, Essex


General Assistants (The Sorrells)

Salary: £10.42 per hour

Department: Food

Location: The Sorrells, Stanford-Le-Hope, Essex


General Assistant (Havengore)

Salary: £10.42 per hour

Department: Food

Location: Havengore, Chelmsford


Shift Leader (Danbury)

Salary: £12 per hour

Department: Food

Location: Danbury, Essex


Travel Consultant

Salary: £10.54 p/h plus commission

Department: Travel

Location: Braintree/Chelmsford


Supervisor (Great Notley store)

Salary: £10.66 per hour

Department: FOOD

Location: Great Notley (Braintree)


Shift Leader (East Tilbury)

Salary: £12 per hour

Department: FOOD

Location: East Tilbury


Family Liaison Officer

Salary: £10.42 per hour

Department: Funerals

Location: Chelmsford


Family Liaison Officer (Part time – 20 hours p/w)

Salary: £10.42 per hour

Department: Funerals

Location: George Yard, Braintree


General Assistants

Salary: £10.42 p/h

Department: Food

Location: Thundersley