Job description:

• To operate the till point efficiently and in line with Society Policies and Procedures
• To replenish stock
• To face up the store in the evening
• To provide a high level of customer service to all customers
• To assist in keeping the department clean and tidy
• To serve customers quickly and efficiently to avoid keeping them waiting
• To ask all customers for their membership card
• To abide by and carry out the Society’s Health and Safety Policy
• To carry out other duties as may be required by the business from time to time

Key Measures of Performance

• The quality of customer service given
• Product Knowledge
• Store Standards